(KZN.RU,
January 22, Alsu Safina). Recording to the reception in the district administrations
through the portal of state and municipal services of the RT has become
possible in Kazan since January 15. Rifat Khannanov, the head of the IT and
Communications Department of the Executive Committee, said at the Business
Monday that this service was used already 430 times over the past week.
“Until the
end of January, the electronic queue will work in the Department of
Architecture and Urban Development, in the Department of Land and Property
Relations, and the Department of Urban Development”, noted R. Khannanov and
added that it will be possible to use the service through the Internet or the
recording terminal.
In 2016, a
pilot project of the electronic line was implemented in the Kirovsky and
Moskovsky districts’ administrations with the installation of a recording
terminal on the first floor of the building. For 2017, the residents used the
service more than 12000 times. Based on the results of the Executive Committee
units work analysis providing services to the population, the project was
planned to be implemented in all districts’ administrations, in the Department
of Architecture and Urban Development, the Department of Land and Property
Relations, and the Department of Urban Development.
“Together
with the Ministry of Information and Communication of the RT, a solution has
been implemented that allows a remote registration of state and municipal
services by an admission to the departments, contacting technical support”,
said Rifat Khannanov. “In total, 42 monitors for visual and audio information,
9 terminals records, and 9 administration servers are installed”.
Each
division can independently determine the ratio of records through the Internet
or the terminal, the duration of the reception of the visitor, and balance the
workload of the employees conducting the reception.
Ilsur
Metshin, the Mayor of Kazan, noted that the task of organizing an electronic
queue and recording in municipal structures was set to improve the quality of
work with the population.